News & Announcements

New Green Country MasterCard

***Please note this is regarding Green Country CREDIT CARDS issued by MasterCard and NOT Green Country FCU Debit Cards issued by the credit union. There is no change to Green Country FCU Debit Cards***

We are excited to announce a partnership with a new credit card processor to better serve your MasterCard credit card needs. This means a few changes to your Green Country FCU MasterCard credit card.

Your card will now have:

  • 24/7 Cardholder Service: Call (855) 650-7816 for balance inquiries, payments information, transaction history, statement requests, or to dispute a charge.
  • Online Access: Real-time credit card information, including transactions, pending activity, payment formation, statements, custom email alerts, and more.

New cards will be mailed to all current cardholders, regardless if they are primary or secondary members. Your credit card number and your expiration date will change. For security, secondary members will have individual new card numbers, CVC number expiration date for your cards.

If you plan to use your card at any ATM, you will be required to use a PIN. You can select your unique PIN during activation of the card, or call at a later time to select. Your interest rate and other account terms are not changing as a result of this upgrade. If you have pre-authorized any recurring payments from your Green Country FCU MasterCard, you will need to change the card number, expiration and CVC with each vendor to ensure no interruption of payments.

Also, because this is an update to a new provider, you will not have access to your previous MasterCard history. We recommend you save your online statements to your computer or print hard copies for reference before January 31, 2019.

Please also note that your MasterCard payments are also changing. As of January 21, 2019, please make credit card payments using one of the following options:

If you have any additional questions about the update to your Green Country FCU MasterCard credit card, please give us a call at (918) 246-7835 or email operations@greencountryfcu.com.